Recent Posts
Professional Background
easycontruct.com May 4, 2024
Tell us something about yourself Good morning/afternoon! I’m ____________, and it’s a pleasure to be here. It’s been more than…
Client Focussed
easycontruct.com May 2, 2024
You’ve consistently provided excellent service, but the client is still demanding a price reduction. How do you approach this negotiation?…
Call Center Operations
easycontruct.com May 2, 2024
How would you design a quality monitoring program for a call center focused on complex technical support? APPROACH: Scorecard criteria…